Last Updated: 07/03/2026
CookHaven (“we”, “our”, or “us”) is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information when you visit www.cookhaven.com (“Site”) or use our services.
1. Information We Collect
We may collect the following types of information:
a) Personal Information
Name, email address, phone number, shipping address, billing address, and any other information voluntarily provided when placing an order, registering an account, or contacting us.
b) Transaction Information
Order details, payment method type, and purchase history. Note: CookHaven does not store full credit card numbers. Payment processing is handled securely by our payment processors.
c) Automatically Collected Information
IP address, browser type, device type, access times, and pages viewed.
d) Cookies and Tracking Technologies
We use cookies and similar technologies to personalize content, analyze traffic, and improve user experience. See Section 9 of this policy for more details.
2. How We Use Your Information
We may use your information to:
– Process and fulfill your orders
– Communicate with you about your orders, questions, or support requests
– Send order confirmations and shipping notifications
– Improve our website and services
– Monitor and analyze trends and usage
– Comply with legal obligations
3. Sharing of Information
We do not sell your personal information. We may share data with:
– Third-party service providers that help us operate our business, including payment processors (such as Stripe and PayPal), shipping carriers, and website hosting and analytics providers
– Law enforcement or governmental authorities if required by law
All third-party service providers are required to protect your information and may only use it to perform services on our behalf.
4. Your Rights
Depending on your jurisdiction, you may have the right to:
– Access or correct your personal data
– Request deletion of your data
– Opt out of marketing communications
– Object to certain data uses
To exercise your rights, contact us at [email protected].
5. Data Security
We implement appropriate technical and organizational measures to protect your data, including SSL encryption on our website. However, no method of transmission over the internet is completely secure and we cannot guarantee absolute security.
6. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, and resolve disputes.
7. Children’s Privacy
Our Site is not directed to children under the age of 13. We do not knowingly collect personal information from children.
8. Changes to This Policy
We may update this Privacy Policy from time to time. The most current version will always be available on our website with an updated “Last Updated” date at the top of this page.
9. Cookie Policy
What Are Cookies?
Cookies are small text files stored on your device when you visit a website. They help enhance your experience and provide insight into site usage.
Types of Cookies We Use:
– Essential Cookies: Necessary for the Site to function properly (e.g., shopping cart, checkout).
– Performance Cookies: Collect data on how visitors interact with the Site (e.g., Google Analytics).
– Functional Cookies: Remember your preferences and settings.
– Targeting Cookies: May be used by third-party partners to deliver relevant content.
Managing Cookies:
You can configure your browser to accept, refuse, or delete cookies at any time. Note that disabling cookies may impact the functionality of the Site, including the ability to place orders.
Third-Party Cookies:
Some cookies are set by third-party services used on our Site such as Google Analytics and PayPal. These third parties have their own privacy policies and cookie controls.
10. Contact Us
If you have questions or concerns about this Privacy Policy, please contact us:
Email: [email protected]
Address: 835 Bloomfield Ave, Clifton, NJ 07012
Hours: Monday-Thursday: 9:00 AM-6:00 PM EST | Friday: 9:00 AM-1:00 PM EST
